Last updated: August 17, 2026
Welcome to Balcony Downs Venue & Retreat ("Balcony Downs," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your use of our website and your communications with us. By accessing our website, submitting a form, or opting in to receive messages, you agree to these Terms. If you do not agree, please do not use our website or services.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. You may not attempt to gain unauthorized access to any portion of the website, other accounts, or any systems or networks connected to the website.
Submitting an inquiry or requesting a tour through our website does not constitute a confirmed reservation. All bookings, dates, and pricing are subject to availability and confirmation by Balcony Downs. Any event contracts, deposits, cancellation policies, and payment terms will be provided separately at the time of booking and govern the reservation itself.
By providing your mobile phone number and opting in, you agree to receive SMS text messages from Balcony Downs Venue & Retreat, including responses to your inquiries, appointment and tour reminders, booking confirmations, and customer care messages. Consent is not a condition of purchase.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. For help you may also contact us at (540) 677-0290 or [email protected].
Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For more information on how we handle your data, please see our Privacy Policy.
All content on this website, including text, images, logos, and graphics, is the property of Balcony Downs or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
Our website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that the information provided is complete or accurate at all times.
To the fullest extent permitted by law, Balcony Downs shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or communications, even if we have been advised of the possibility of such damages.
Our website may include forms, scheduling tools, or links provided by third parties. We are not responsible for the availability, accuracy, or practices of these third-party services, and your use of them may be subject to their own terms.
We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
If you have questions about these Terms, please contact us:
Balcony Downs Venue & Retreat
55 Balcony Downs Ln, Buena Vista, VA 24416
Phone: (540) 677-0290
Email: [email protected]